Harvard Business

NOVEMBER 23, 2018

In the 2001 recession, total sales for the S&P 500 declined by 9% from its pre-recession peak to its trough 18 months later—almost a year after the recession officially ended. Our recent benchmarking of nearly 900 B2B companies underscores the importance of these tools. billion vs. $1.2

Sales 39

Sales B2B Tools Software 39

Harvard Business

MAY 18, 2017

Garvin was a generalist more than a specialist, perhaps because he came of age at HBS during the 1980s, when the school’s primary focus was the development of skilled general managers. The articles — “Competing on the Eight Dimensions of Quality” (1987) and “What Does ‘Product Quality’ Really Mean?”

Management 32

Management Turnaround Engineering Benchmarking 32

Harvard Business

MAY 3, 2016

HBS Executive Education brings you these articles about business management courtesy of Harvard Business School Working Knowledge. An outside-in perspective means that companies aim to creatively deliver something of value to customers, rather than focus simply on products and sales. How do they do it? Join the conversation.

Education 29

Education Real Estate Research Company 29