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The Myth of a Psychologically Safe Workplace

Organizational Talent Consulting

A recent McKinsey global survey makes this truth glaringly obvious. You can use the following questions in a one-to-one meeting or as an anonymous pulse survey with a team. Calling yourself a leader is easy. Researchers found that most leaders believe their workplace is psychologically safe. I feel a sense of belonging within my team.

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Understanding the Costs and Causes of Employee Turnover

Tom Spencer

Recruitment costs – it takes time and effort to recruit new employees, and this can be especially costly if the required employees are experienced and the services of a headhunter are required. Randstad, a HR consulting firm, conducted extensive research in 2015 in which they surveyed over 220,000 employees across 22 countries.

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To Better Train Workers, Figure Out Where They Struggle

Harvard Business

In a 2014 survey , 55% of executives said a major constraint to investing in training was that they did not know how to measure success. Almost half (49%) said that it was difficult to ensure a return on investment (ROI). And in another survey, 87% said they cannot calculate quantifiable returns on their learning investments.

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How to Develop Leaders Who Can Drive Strategic Change - SPONSOR CONTENT FROM KORN FERRY

Harvard Business

In a new global survey of 7,500 global leaders by Korn Ferry, executives identified accelerating innovation and improving profitability among the top three business priorities in their organizations. Lack of leader engagement throughout the organization is jeopardizing strategic change initiatives, the survey found.

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Why Companies Are Creating Their Own Coworking Spaces

Harvard Business

While the focus of many spaces is to create new digital products and services, evidence from broader coworking surveys suggests other roles could benefit from this practice. User satisfaction surveys consistently rank them as the favorite aspect of corporate coworking. Now, do these spaces work in promoting innovation?

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6 ways to renew (and stick to!) your CX vows

1 to 1

Meanwhile quantitative research methods—including surveys, website analytics and CRM data—can provide broader stroke insights that inform a deeper understanding of customer preferences and receive feedback on your current CX. Remember this step is about establishing a foundation on which you can build phased improvement.

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How Blockchain Can Help Marketers Build Better Relationships with Their Customers

Harvard Business

But according to The CMO Survey , only 8% of firms rate the use of blockchain in marketing as moderately or very important. This would defeat the denial of service attacks — a type of cyber-attack that involves recruiting bots to hit a website with millions of requests that causes the website to go down or to provide poor response time.