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Thinking lifetime (don't break the chain)

Seth Godin Blog

The traveling salesman, the carnival barker and the old-time businessman can hit and run. That means that unhappy news spreads far and fast (and that remarkable products and services need lower ad budgets). The thing is, a customer is never out of warranty, even if his product is. Make the sale, cut your costs, move on.

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How to Know Which Digital Trends Are Worth Chasing

Harvard Business

Marriott, for example, uses digital technology to streamline the hotel experience for its consumers, particularly its high-value business travelers. No strategy is static. Kroger has aligned its entire business around a “Customer 1st” brand strategy. Insight Center. How Digital Business Models Are Changing.

Trends 35
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Tomorrow’s Factories Will Need Better Processes, Not Just Better Robots

Harvard Business

Sponsored by Accenture Strategy. For instance, in the BMW plant in Spartanburg, South Carolina, processing a car through the paint shop is a 12-hour task, involving more than 100 robots, and requiring a vehicle in the paint assembly line to travel four miles within the factory before the process is complete. Insight Center.

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How disruptive is the 'Sharing Economy'?

freshminds

However, as the technology for self-driving cars becomes more commercially available, it would not be out of the realm of possibility that Uber could develop new business strategies focused on autonomous driving.

Hotels 53