Remove Process Improvement Remove Retail Remove Sales Remove Strategy
article thumbnail

7 Employee Comments that Destroy a Team

Rick Conlow

In one retail company, a group of managers did this ad nauseam about a selected few. A few people were hurt, team cooperation suffered and so did sales. Early in my career, I had a process improvement project that included service managers from various locations. Guess what? It would have never happened.

article thumbnail

Gorillas in our Midst

Tom Spencer

At the time, they were focused on selling CDs to consumers through retail music stores, and so they saw the new technology as a threat to what they thought was important. Matthew is pursuing a Masters in Management following a bachelor’s degree in psychology and has over ten years of experience in education and sports process improvement.

Retail 127
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

This is giving us the opportunity to experiment with different change strategies within chosen populations in the company. Organizations often seem obsessed by measuring fractional shifts in operational performance, capturing data on sales, inventory turns, and manufacturing efficiency. Use Data to Select People for Change Roles.

article thumbnail

What a Changing NAFTA Could Mean for Doing Business in Mexico

Harvard Business

While consumer spending has proven resilient, with same-store retail sales rising 6% YOY in April , most multinational corporations are developing contingency plans to mitigate risks to their businesses and reassessing the country’s role in their global market portfolio and supply chains. A tit-for-tat trade war.