Harvard Business

OCTOBER 29, 2018

Facing a tight labor market as the holiday shopping season approaches, many retail companies will undoubtedly consider following the lead of Amazon, which recently announced that it is raising its minimum hourly wage for all of its U.S. Higher wages are good for retail and other low-wage service workers.

Retail 34

Retail Operations System Transportation 34

Harvard Business

AUGUST 30, 2018

In 2016 the leadership team of a national retail organization asked us to help boost their frontline performance. They wanted to improve revenue, cost, risk, and customer satisfaction all at the same time. The retail organization wanted to see how this applied to its stores. Focus on Learning, Not Pressure.

How To 39

How To Retail Productivity Sales 39

Harvard Business

OCTOBER 23, 2017

Organizations often seem obsessed by measuring fractional shifts in operational performance, capturing data on sales, inventory turns, and manufacturing efficiency. Although projects have unique features, there are many similarities between process improvement, system change, M&A, and reorganization projects.

Change Management 28

Change Management Data Company Management 28

Harvard Business

JUNE 20, 2017

Multinational companies operating in Mexico are facing a great deal of uncertainty. Companies would like to see process improvements and better infrastructure at the border to reduce costs to import. Multinationals are heavily pushing for either minor tweaking to the agreement or a modernization of NAFTA.

Intellectual Property 31

Intellectual Property Industry Marketing Policies 31