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Leaders Who Get Change Right Know How to Listen

Harvard Business

What she learned informed her strategy for the turnaround, which she then communicated through a series of town halls, roundtables, and memos. In fact, she logged nearly 200,000 miles that first year as she traveled to each site to share the strategy and reignite enthusiasm about the future of Xerox. Hope rekindled. Energy returned.”

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Leading Across Cultures Requires Flexibility and Curiosity

Harvard Business

When I was heading Organization and Management Development at Pepsi International, I would encourage our international executives to study local comedy shows. This was validated in my most recent research into mindfulness and leadership, where it emerged as the number one skill. What Leadership Looks Like in Different Cultures.

Culture 28
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How to Overcome Executive Isolation

Harvard Business

” But being isolated at the top can compromise your decision making and leadership effectiveness, both of which require having as much firsthand information about a situation as possible. The loneliness that often comes with being a CEO may seem like a small price to pay for the rewards, recognition, and power that come with the job.

How To 28
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4 Ways CEOs Can Conquer Short-Termism

Harvard Business

We offer such a roadmap here, the outcome of a research project , at the Center for Higher Ambition Leadership, with 25 CEOs and their practices for mastering short-term pressures and creating long-term social and economic value, even in the toughest conditions. The CEOs in our study were adept at telling their company’s story. .”

Metrics 32
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A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business

Obama nominated Robert McDonald , an Army veteran and experienced executive who had honed his leadership skills during a 33-year career at Proctor and Gamble, to attempt the difficult turnaround. A Harvard Business School case study that Robert Huckman, Sam Travers, and I wrote earlier this year documents what came next.

Culture 28