Remove Knowledge Base Remove Metrics Remove Productivity Remove Strategy
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Using the Right Performance Metrics: Watch out for P&Ls

Kates Kesler

We regularly work with CEO’s that are frustrated with leader behaviors that undermine enterprise strategy. Simple financial measures, like P&Ls, are an effective way to visibly drive leader accountability, yet they frequently do not match the complexity of today’s strategies.

Metrics 100
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To Little, Too Late: Why many Diversity and Inclusion efforts fall short

Kates Kesler

Talent problems are result of organization design decisions related to organization strategy and broader organization design issues. The Star Model provides a holistic view of to look at the diversity opportunity and it starts with strategy. Metrics and Rewards. The focus on “fixing” a talent problem comes too late.

Talent 65
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To Little, Too Late: Why many Diversity and Inclusion efforts fall short

Kates Kesler

Talent problems are result of organization design decisions related to organization strategy and broader organization design issues. The Star Model provides a holistic view of to look at the diversity opportunity and it starts with strategy. Metrics and Rewards. The focus on “fixing” a talent problem comes too late.

Talent 65
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The Central versus Decentral Dilemma: How the HR Practitioner can Facilitate a “Center-Led” Solution

Kates Kesler

Work and decisions often become centralized at a corporate level for a variety of good reasons – to drive common strategy and policy, to consolidate work for efficiency and scale, to leverage scarce talent through centers of expertise. A common strategy is created by representatives of the network and is broadly communicated.

Agile 65
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Scaling Customer Service as Your Startup Grows

Harvard Business

Your #1 focus at this stage is product-market fit. Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. Start a knowledge base.

Metrics 48
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How Companies Are Benefiting from “Lite” Artificial Intelligence

Harvard Business

No strategy is static. At the less-expensive end is a knowledge-based approach that organizes data and language into highly malleable and helpful blocks of information. But companies and government agencies are starting to find plenty of places where knowledge-based tools can make a huge difference. Insight Center.

Company 28