Remove Finance Remove Operations Remove Process Improvement Remove Software
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7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

CSFs can literally be anything — whether it’s improving customer satisfaction, increasing revenue, reducing operating costs, or something specific to a particular project or deliverable – making them somewhat difficult to identify – let alone define in concrete terms. Are project operations, sales, customer service, etc.

Agile 52
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Scaling Customer Service as Your Startup Grows

Harvard Business

Don’t let your engineers hack together workarounds that will need to be maintained down the road; provide real engineering solutions to the types of problems new software has. Before you hire a data scientist or implement expensive machine learning software, have a face-to-face conversation with 15 customers. Don’t do it.

Metrics 48
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How to Beat Mid-Career Malaise

Harvard Business

” Even if you cannot change your circumstances, “you might be able to change the microenvironment in which you operate.” This made me more people-focused than process-focused, but it allowed for process improvements in the best way possible, by enabling people to excel.”

How To 51
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How the U.S. Can Rebuild Its Capacity to Innovate

Harvard Business

While America has continued leading the world in terms of investment in basic science research, it has lost the ability to do the kinds of process improvements that are essential for innovation. When it comes to manufacturing, the country has lost the capacity for “learning by doing.” simply couldn’t provide.