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Customer intent is a treasure trove of actionable data hiding in plain sight

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“Oftentimes, the user experience developed by a company for its customers overlooks critical components of the underlying intents the customer wants resolved through their customer experience (CX),” says Ravi Bharadwaj, executive director of corporate strategy at TTEC. “By

Data 29
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Start of a Global Currency Crisis?

MishTalk

Babacan said the central bank was taking the necessary steps to deal with the situation, and said Turkey was protected against the swings in the market by its sound finances. Mike "Mish" Shedlock [link] Mike "Mish" Shedlock is a registered investment advisor representative for SitkaPacific Capital Management.

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With Peace, Colombia Is Poised for Greater Prosperity

Harvard Business

Banks often are unwilling to take the risk of financing small and midsize companies. The cartels, like that of Pablo Escobar, financed the FARC (and the ELN, another left-wing terrorist group) in return for protection. Its outlook is helped by a young, hard-working population and good macroeconomic management.

Tourism 48
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What to Know About Doing Business in Iran

Harvard Business

Compared to most oil-rich countries in the Middle East, Iran has a diversified economy, its tourism sector is on the verge of a major windfall, and threats to its political stability are in decline. sanctions are delaying these projects being financed. sanctions and a fragile economy. However, remaining U.S. The Opportunities.

Tourism 28
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How Companies, Governments, and Nonprofits Can Create Social Change Together

Harvard Business

In 2016, socially responsible investing made up more than one out of every four invested dollars under professional management. ” When we talk with corporate executives around the country, they almost always ask the same question: Can managers and CEOs really accomplish their business goals while also advancing society’s goals?

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Greece Walks Out After 45 Minutes, Talks Collapse; Default Math: Who Foots the Bill? How Much?

MishTalk

The game theorists of the Greek government are in the process of gambling away the future of their country,” Mr Gabriel wrote, in a thinly veiled dig at Yanis Varoufakis, the Greek finance minister who is an expert on game theory. Of the quarter that is not, most comes from tourism, which would benefit from devaluation.

Tourism 28