Remove Efficiency Remove Metrics Remove Recruitment Remove Retail
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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

Organizations often seem obsessed by measuring fractional shifts in operational performance, capturing data on sales, inventory turns, and manufacturing efficiency. And today some businesses such as retailers are using predictive analytics for hiring frontline staff. Developing these sorts of metrics will not be quick or easy.

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What the Companies on the Right Side of the Digital Business Divide Have in Common

Harvard Business

billion, including most major firms in the manufacturing, consumer packaged goods, financial services, and retail industries. Within the core business, digital technologies are fundamentally changing the way Honeywell creates and captures value for its industrial customers through new efficiencies and services that unlock new value.

Company 28
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To Go Digital, Leaders Have to Change Some Core Beliefs

Harvard Business

In retailing, leaders worry about customer retention and dollar per square foot. ” Immelt notes that success requires GE’s willingness to change on many levels—from recruiting, to customer management, to technology. ” In order to get there, he plans to “evolve our business model accordingly.”

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How Blockchain Can Help Marketers Build Better Relationships with Their Customers

Harvard Business

Meanwhile, its transmission model reduces the costs of transactions, enables verification and efficient exchange of ownership, and opens the door to real-time micropayments. Retailers routinely pay credit card companies 3% payment processing fees, while gas stations pay even more. The Marketing Impact of Near-Zero Transaction Costs.

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3 Major Forces Disrupting and Transforming the Professional Services Landscape

Progressus

You know, those same disruptive forces redefining all sectors from manufacturing and retail to healthcare and tech. Tech enables new, better ways of working, while the talent leverages technology in the right ways to create better customer experiences, improve process efficiency, and boost the bottom line.

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