Rick Conlow

JUNE 15, 2022

When consulting with clients we always find ways to do individual and team recognition at meetings. For example, use meetings, one on ones, virtual sessions, phone conferences, company portal, email, Zoom, and texts. Think about it, with a little creativity could not this highly educated leader…learn. Communication.

Training 109

Training Training Leadership eBook 109

Rick Conlow

AUGUST 21, 2023

The High Payoff of Employee Recognition Research shows employees with little, or no recognition exhibit decreased job satisfaction, higher turnover, lower productivity and engagement, and greater stress or burnout. Through planning meetings, training, and coaching we ramped up the initiative.

Training 69

Training Training Culture Leadership 69

Tom Spencer

MARCH 21, 2020

Successful startups grow by building a product or service that meets the needs of customers. You do not have a consistent policy or do not educate employees well. Improve your processes and invest in technology. We have seen this pattern repeat itself far too many times.

Banking 88

Banking Airlines Insurance Insurance 88

Tom Spencer

MARCH 21, 2020

Successful startups grow by building a product or service that meets the needs of customers. You do not have a consistent policy or do not educate employees well. Improve your processes and invest in technology. We have seen this pattern repeat itself far too many times.

Banking 78

Banking Airlines Insurance Insurance 78

1 to 1

DECEMBER 22, 2021

In the face of the Great Resignation, industries across every sector are faced with a harsh reality: give your employees a healthy and productive work environment or they will leave you. Meeting employee needs and equipping them with the right tools with be critical in 2022. And the contact center industry is not exempt.

Strategy 26

Strategy Strategy Strategy& Talent 26

Harvard Business

SEPTEMBER 11, 2017

Your #1 focus at this stage is product-market fit. Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. What to do. What to do.

Metrics 48

Metrics Engineering Efficiency Operations 48

Consulting Matters

APRIL 24, 2020

And our topic today is really focusing on those product companies. After eight years of service, I left and worked at a couple of commercial nuclear power plants and earned a project management certification and a Master Black Belt Lead Sig Sigma process improvement black belt, along with my engineering degree.

Interviews 156

Interviews Company Marketing Operations 156