Tue.Mar 14, 2023

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The 3 Causes of Consulting Sales Dips (and the Response to Each)

David A Fields

Sales slumps are disheartening, frustrating, and border on panic-inducing for consulting firm leaders.

Sales 221
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8 Best Practices for Creating a Compelling Customer Experience

Harvard Business

Takeaways from an analysis of the American Customer Satisfaction Index.

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Conspicuous (non) consumption

Seth Godin Blog

One way to show status is by demonstrating how many resources you have. A bespoke suit, a huge graduation party, a fancy building… A bully who physically intimidates or an angry driver who cuts you off in traffic are each working to show their status and strength.

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How Network Effects Make AI Smarter

Harvard Business

More users means more data for algorithms to make better predictions. AI and machine learning Strategy Technology and analytics Digital Article

Data 73
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The ABM Benchmark Survey

ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. It’s clear there’s a maturity gap in ABM strategies, so how can marketers start closing it?

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The Tools That Help Employees Make the Right Health Care Choices - SPONSOR CONTENT FROM EMBOLD HEALTH

Harvard Business

Sponsor content from Embold Health. Health and wellness Sponsor Content

Tools 56

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Can AI and Machine Learning Help Park Rangers Prevent Poaching?

Harvard Business

A conservation expert must decide whether or not to implement a complex new technology solution to help park rangers manage their patrols. Government Emerging markets AI and machine learning Strategy Energy and natural resources sector Audio

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What Employers Can Do to Address High Housing Costs

Harvard Business

Some U.S. companies are starting to offer a range of benefits, from building housing for employees to subsidizing rents and mortgages. Business and society Society and business relations Compensation and benefits Digital Article