Rick Conlow
DECEMBER 20, 2021
As a result, managers and companies are desperate to recruit and retain employees. That means redefine the lifecycle of an employee in your organization from recruiting to retiring. A company that values employees-People First-provides a compensation and benefits package that is above average if not industry leading.
1 to 1
JANUARY 18, 2022
Contact center associates or agents manage phone, email, live chat, and support tickets for a variety of industries. Contact center associates operate in various industries across the globe, whether it be onshore , offshore or nearshore. These interactions vary from simple transactions to complex support inquiries.
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1 to 1
DECEMBER 13, 2021
Invest and act on great customer experience Understanding the importance of building an organizational CX competency is a crucial first step, but without an executable strategy, organizations will continue to lag industry leaders. Renewing your CX vows begins with the basics. The post 6 ways to renew (and stick to!)
Consulting Success
JANUARY 29, 2018
I began my career at a time where the consulting industry was getting a well-earned bashing by the media and by writers and thought leaders. I think their recruiters love that because it’s an annuity for them. If you come to Navalent.com/Transformation , you can get our free eBook on Leading Transformation in Organizations.
Management Consulted
JANUARY 27, 2009
Through Management Consulted, I’ve written article upon article about the consulting industry. 3 traits to demonstrate a sincere interest in the firm and the industry (pg. How to sound like a consultant when asked about specific companies and industries (pg. You’ve come to the right place. There’s no waiting.
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