Development, Events and Process Improvement - Management Consulting Connection

Revolutionize Your Life and Business with ChatGPT

Chad Barr

APRIL 25, 2023

As the power and importance of AI and ChatGPT-4 continues to improve and grow exponentially, its transformative impact on our life and business cannot be underestimated. It helps businesses streamline their processes, improve customer experiences, and reveal hidden insights.

Analysis

Analysis Data Tools Process Improvement

The Top Eleven Things Employees Want From Their Leader

Rick Conlow

JUNE 15, 2022

Always remember, this is not a one-time event. In a manufacturing company, we helped them set up process improvement teams in all areas of the business. People become more motivated when they can develop their skills. Clear Expectations and Goals. Do this one on one and with the team.

Training

Training Training Leadership eBook

Synergy Unleashed: The Power of Great Teamwork

Rick Conlow

MAY 31, 2023

We collaborated with other consulting firms to work with a global client that had intense competition and needed significant performance improvement. Our assessment identified a silo mentality throughout the organization and minimal leadership development or training. This cost the company significant business.

Training

Training Training Leadership Resources

Why Employee Recognition Matters in Today’s Workplace

Rick Conlow

AUGUST 21, 2023

Employee Appreciation Events: Organizing events dedicated to showing appreciation for employees can be impactful. Personal Development Support : Recognizing employees’ aspirations for growth and providing opportunities for further education or skill development is a valuable recognition program.

Training

Training Training Culture Leadership

6 Turnaround Tactics for a Failing Team

Rick Conlow

JUNE 3, 2021

With training for multiple process improvement action teams, they won the JD Power Award. One-time events on any of these steps are almost useless. In addition, go here for our RealTime Learning & Training leadership and personal development website. (See this– SPICA: Team Management Skills. )

Turnaround

Turnaround Training Training eBook

6 Turnaround Tactics for a Failing Team

Rick Conlow

JUNE 3, 2021

With training for multiple process improvement action teams, they won the JD Power Award. One-time events on any of these steps are almost useless. In addition, go here for our RealTime Learning & Training leadership and personal development website. (See this– SPICA: Team Management Skills. )

Turnaround

Turnaround Training Training eBook

Improving the Patient Experience: People, Process, Place Model

Tom Spencer

MAY 6, 2018

A model that healthcare and health system leaders use, supported by the American Society for Healthcare Engineering ( ASHE ), in order to evaluate and address patient satisfaction is the “people, process, place” model. His free moments are spent traveling and enjoying sporting events with his wife and daughter. Image: Pexels.

Healthcare

Healthcare Survey System Engineering

“Social Media Crisis” and Other Buzzwords that Need to Go

Melissa Agnes

JULY 17, 2014

The definition of a crisis: A negative situation / event that threatens to have long-term repercussions on the organization’s reputation and/or bottom line. And yes, there are crises that develop and play out on social, but the fact of the matter is that a crisis is never purely contained to social.

Media

Media Course Process Improvement Journal

Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

OCTOBER 23, 2017

At EY, where some of us work, we have developed a tool for social media analytics called SMAART that is able to understand sentiment within consumer and influencer groups. Although projects have unique features, there are many similarities between process improvement, system change, M&A, and reorganization projects.

Change Management

Change Management Data Company Management

Keeping Human Stories at the Center of Health Care

Harvard Business

OCTOBER 8, 2018

Let’s develop an up-front “technology ROI” that measures workflow impact, inefficiency, hassle and impact on physician and nurse well-being. The National Taskforce for Humanity in Healthcare, of which I am a founding member, is piloting a system of metrics for well-being developed by J.

Metrics

Metrics System Healthcare Culture

Scaling Customer Service as Your Startup Grows

Harvard Business

SEPTEMBER 11, 2017

There are three very common shiny objects that derail customer success efforts in the early stage: Process improvements to issue routing, issue classification, and automated responses seem reasonable. Don’t put process over people. Don’t do it. What to do. Be intentional about what you measure.

Metrics

Metrics Engineering Efficiency Operations

How to Discover and Own Your Consulting Superpower: Interview with Charles Browne

Consulting Matters

APRIL 24, 2020

And through both of those processes, I served as an Operator, and then also as a Project Manager, and then a Master Black Belt Lead Sig Sigma process improvement black belt. And when I left the Navy, I worked at a couple of commercial sites, and then for a couple OEMs, Westinghouse and GE. Charles Browne : Yeah, absolutely.

Interviews

Interviews Consulting How To Operations

Management Consulting Connection

Revolutionize Your Life and Business with ChatGPT

The Top Eleven Things Employees Want From Their Leader

Trending Sources

Synergy Unleashed: The Power of Great Teamwork

Why Employee Recognition Matters in Today’s Workplace

6 Turnaround Tactics for a Failing Team

6 Turnaround Tactics for a Failing Team

Improving the Patient Experience: People, Process, Place Model

“Social Media Crisis” and Other Buzzwords that Need to Go

Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Keeping Human Stories at the Center of Health Care

Scaling Customer Service as Your Startup Grows

How to Discover and Own Your Consulting Superpower: Interview with Charles Browne

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