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Improving the Patient Experience: People, Process, Place Model

Tom Spencer

A model that healthcare and health system leaders use, supported by the American Society for Healthcare Engineering ( ASHE ), in order to evaluate and address patient satisfaction is the “people, process, place” model. His free moments are spent traveling and enjoying sporting events with his wife and daughter. ASHE monograph.

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The 6 Million Euro Man (or Woman): Sourcing Superior Talent

Confessions of a Consultant

Overcoming the ‘Halo’: Candidates with highly developed interpersonal skills are particularly difficult to assess. Case Example: One of our pharmaceutical clients decided to develop a systematic way to assess internal and external candidates for the role of Site Leader. Why have you applied for this particular role? I love reunions.

Talent 40
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Robot Truck Convoy Tests in Nevada; Driverless Trucks Before Cars, and Before the End of the Decade

MishTalk

The technology, developed by Peloton Tech, uses radar and a wireless link so that the following trucks travel at the same speed, braking simultaneously for safety, and doing so on an automated system that doesn''t have the delays of human reaction time. These guidelines open the door for driverless tests of all kinds.