Harvard Business

MARCH 22, 2022

CEO Josh Silverman’s purpose-driven turnaround at Etsy made the company profitable and improved its social and environmental impact.

Turnaround 40

Turnaround Company Retail Change Management 40

Successful Independent Consulting

JANUARY 20, 2017

My company represents self-employed professionals across the country, and over the last seven years I have interviewed, coached, or worked with more than 200 independent management consultants. Translation: change management for IT projects. Translation: turnaround expert. The exact opposite is true.

Consulting 150

Consulting Turnaround Exercises Technology Implementation 150

Markovitz Consulting

JULY 11, 2017

He describes his “shock and awe” approach (my terminology) in his excellent book The Lean Turnaround , where he takes the company through several week-long kaizen events. To be sure, there is some up front training, but the emphasis is on starting the lean journey with kaizen events.

Turnaround 100

Turnaround Fashion Training Training 100

Harvard Business

OCTOBER 17, 2016

The more your change effort disrupts those things, the more people will resist or even rage against it. In a PWC survey of more than 2,000 global executives, managers, and employees, only 54% of respondents said their change initiatives succeeded — and the most frequently cited problem (by 65% of those surveyed) was change fatigue.

Turnaround 28

Turnaround How To Survey Enterprise 28

Harvard Business

OCTOBER 24, 2016

The pattern is clear, and diligent leaders often devote countless resources to planning out the perfect change management initiative. During times of disruptive change, all sorts of feelings are heightened — loss of control, the interruption of power, fear of failure.

Turnaround 28

Turnaround Change Management Leadership Operations 28

Harvard Business

MARCH 12, 2018

But when some CEOs in this position look at the people they employ, they discover a problem: a swath of their existing team doesn’t have the necessary skills or metabolism for change to meet the new challenges. Volvo’s turnaround over the last decade offers a great example.

Talent 28

Talent Engineering Case Interview Turnaround 28

Harvard Business

DECEMBER 22, 2016

In the end, a combination of unattainable objectives, an environment that lacked transparency, and a culture where failure was not perceived to be a viable option, led some VA administrators and clinic staff to manipulate data to make it appear as though the wait time goal was being achieved.

Culture 28

Culture Leadership Resources Healthcare 28