How Etsy Found Its Purpose and Crafted a Turnaround
Harvard Business
MARCH 22, 2022
CEO Josh Silverman’s purpose-driven turnaround at Etsy made the company profitable and improved its social and environmental impact.
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Your Consulting Niche vs Jack-of-All-Trades Myth
Successful Independent Consulting
JANUARY 20, 2017
Here are some excerpts from their résumés and profiles: PROFESSIONAL SUMMARIES Organizational change expert with 16 years of experience in large-scale technology implementations for the Fortune 500. Translation: change management for IT projects. Translation: turnaround expert. What problems do you solve?
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Small Steps or Big Steps: What’s the Right Way to Begin Improvement?
Markovitz Consulting
JULY 11, 2017
He describes his “shock and awe” approach (my terminology) in his excellent book The Lean Turnaround , where he takes the company through several week-long kaizen events. To be sure, there is some up front training, but the emphasis is on starting the lean journey with kaizen events.
Leaders Who Get Change Right Know How to Listen
Harvard Business
OCTOBER 17, 2016
What she learned informed her strategy for the turnaround, which she then communicated through a series of town halls, roundtables, and memos. ” And she restored the company’s profitability — the turnaround was a success. “The response was overwhelming,” Mulcahy said. “Defection slowed to a trickle.
Organizations Can’t Change If Leaders Can’t Change with Them
Harvard Business
OCTOBER 24, 2016
The pattern is clear, and diligent leaders often devote countless resources to planning out the perfect change management initiative. Historically, the organization’s culture had been slow and unresponsive because decision making resided largely at the top.
How Volvo Reinvented Itself Through Hiring
Harvard Business
MARCH 12, 2018
But when some CEOs in this position look at the people they employ, they discover a problem: a swath of their existing team doesn’t have the necessary skills or metabolism for change to meet the new challenges. Volvo’s turnaround over the last decade offers a great example.
A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.
Harvard Business
DECEMBER 22, 2016
In the end, a combination of unattainable objectives, an environment that lacked transparency, and a culture where failure was not perceived to be a viable option, led some VA administrators and clinic staff to manipulate data to make it appear as though the wait time goal was being achieved.
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