Remove Change Management Remove Comparison Remove Leadership Remove Operations
article thumbnail

Why you need a COO or operations manager

Asamby Consulting

Why you need a COO or Operations Manager. Either their operations have grown quite a bit or they are in the midst of growing. Many founders and CEOs ask us this question: Do I need an operations manager? But there are a few questions: Why is it necessary to hire an operations person?

article thumbnail

How to Use Reflection to Bring Out Your Best in the New Year

Organizational Talent Consulting

Leadership is about recognizing and leveraging the gap between stimulus and response to make a choice rather than a knee-jerk reaction. Like a computer operating system governs the computer's processing capability, our internal traits and attributes influence our external behaviors and habits. References: Densten, I. & Gray, J.

Journal 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Steps to Redesign Your Customer Experience

LSA Global

Understand the Current Customer Experience Just like any transformational change effort, successful customer experience redesigns start by doing a current state analysis to determine how employees and customers fully experience buying from and being served by you. This is where the leadership plays an absolutely fundamental role.

Metrics 36
article thumbnail

The 3 New Rules of Engagement For Leaders

Cheryl Cran

As leaders we cannot afford to have any of our team mates not be operating at their optimal performance. This rule requires leadership that is focused on ‘seeking the positive’ and ‘rewarding and recognizing positive contributions’ by the team members. #3-