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Case Study: Are Our Customer Liaisons Helping or Hurting?

Harvard Business

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. “There was that argument I had with the PCE,” he finally said, referring to a relatively new position in the hospital: the patient care executive.

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Why Character Matters in Leadership

Organizational Talent Consulting

Evidence from workplace studies on the benefits of character suggests that leaders with high character scores outperform others on company performance metrics. Training helps create character muscle memory making the right decision automatically. References: Badaracco, J. Boston, Mass: Harvard Business School Press.

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How to Improve Your Finance Skills (Even If You Hate Numbers)

Harvard Business

If your company offers internal finance training, take advantage of it. Of course, there are also myriad books and reference guides on the topic. A finance textbook or reference guide is a good investment; but “Google works too,” he says. ” Focus on key metrics. Related Video. Play with numbers.

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64 Proven Ways Consultants Can Generate Leads Online (Consulting Lead Generation)

Tsavo Neal

Case studies. Partnership marketing refers to methods where you and a business with a similar target market leverage each other’s expertise and audience to create value and build trust with potential clients. Speaking Engagements refer to presenting your expertise to potential clients and industry peers. GetSteward.