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Why CEOs Can’t Dance Redux

Rick Conlow

Consider GM as a case study. According to management studies, a key reason leaders derail is that they do not communicate well. According to Dr. Travis Bradberry, CEOs and other executives have the lowest emotional intelligence skills of all management levels. Customer loyalty generates sales growth and profit.

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7 Traits that Unlock the Powerful Presence of Servant Leaders

Rick Conlow

Their study’s methodology included a questionnaire and case studies. Is the leader consistent in various practices and policy execution? Furthermore, Daniel Goleman’s work with emotional intelligence suggests that a key competency is “people skills”. Kouzes and Posner found five crucial traits.

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6 Traits that Unlock the Powerful Presence of Servant Leaders

Rick Conlow

Their study’s methodology included a questionnaire and case studies. Is the leader consistent in various practices and policy execution? Furthermore, Daniel Goleman’s work with emotional intelligence suggests that a key competency is “ people skills”. Kouzes and Posner found five crucial traits.

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How to Manage an Employee Who’s Having a Personal Crisis

Harvard Business

Remember that policies may be precedent-setting. Every situation will be unique, but you want to be comfortable with policies in case you are called to apply them again. Research your company’s policies before you offer time off or alternative work arrangements. Make promises you can’t keep.

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The Right Way to Check Someone’s References

Harvard Business

Be sure to ask referees about the candidate’s soft skills and social and emotional-intelligence-based capabilities, says Fernández-Aráoz. Be stymied by HR policies that disallow reference checks. Case Study #1: Solicit feedback from team members to focus your questions.