CaseInterview.com

JUNE 1, 2020

The reason this occurs is that these two things happen in a recession: First, some opportunities get destroyed (think: airlines, hotels, restaurants). Think Zoom video conferencing; they grew from 10 million to 300 million meeting participants in five months. This might be an opportunity to change sales messaging.

Case Interview 69

Case Interview Hotels Interviews Video 69

Harmonious Workplaces

OCTOBER 24, 2023

In 1999, rock-and-roll legend Rikk promoted me within six months from sales associate and drum department head at Sam Ash Music to Operations Manager, where I not only led a warehouse crew, but I became the regional trainer on an Oracle-based POS system at the age of 23. What a funny place to find wisdom — a hotel lobby shop!

Hotels 52

Hotels Training Training Exercises 52

Harvard Business

MAY 20, 2016

Before I became general manager of The Beverly Hills Hotel, I held the same position at another luxury hotel up the coast. The sales and marketing director said he was receiving complaints about sloppy service. Later, he privately told me he was thinking of leaving the hotel. And something was wrong.

Operations 29

Operations Hotels Case Interview Finance 29

Harvard Business

APRIL 7, 2017

But over the last two years, as we interviewed over 60 business leaders, what we found is that this feeling never goes away. No matter how senior the person we interviewed, there was always a lingering doubt about the risks and consequences of speaking up. So we meet someone and label them as: woman or old or American or rich.

Case Interview 44

Case Interview Culture Hotels Interviews 44

1 to 1

MAY 7, 2013

Meet the Editors. Sales Effectiveness. 1to1 Case in Point. Sales Effectiveness. Sales & Marketing Effectiveness. Some people shared stories about highly personalized hotel experiences. Search. ); 1to1 Magazine. Weekly Digest. Infographics. Gartner | 1to1 Awards. Customer Champions. Customer Experience.

Media 51

Media Airlines Case Interview Trends 51

MishTalk

DECEMBER 16, 2015

The interview was before the Fed announcement. It was a fascinating 2-hour interview. And I think that's proven to be the case. And we see that in pretty much every single case but hospitality they've been ticking ever downward. I put a spotlight on some interesting Zell ideas. It's well worth a read. And what is it?

Real Estate 28

Real Estate Energy Tools Government 28