Management Consulted

DECEMBER 16, 2008

The cons of investment banking – the long hours, the repetitive and unengaging nature of the work, the lack of non-finance exit opportunities – mattered far more to me than a 6-figure salary. Consultants – depending on firm – travel anywhere from 25-75% of their time. This attitude permeates all interactions.

Banking 272

Banking Boston Consulting Group Consulting Management 272

1 to 1

JULY 29, 2022

By looking at the CX lifecycle though granular intents, companies can 1) benchmark where they are strong/blemished, 2) identify where a human touch in a contact center helps/over-indexes the needs of a customer, and 3) solve for customers’ CX needs with surgical precision.”

Data 29

Data Apparel Automotive Balance Sheet 29

Harvard Business

MAY 8, 2017

The list includes a health care company that was once near bankruptcy (DaVita), a software firm whose stock price stagnated for a decade (Microsoft), a travel website that faced overwhelming competition (Priceline), a food giant that seemed to lose its focus (Danone), and a steel company that faced new pressure from lower-cost rivals (ThyssenKrupp).

Methodologies 53

Methodologies Culture Metrics Company 53