Harvard Business

MARCH 26, 2018

How working women are kept from positions of influence and power is by now well-documented by scientists and journalists alike. In this framing, the aforementioned structural barriers are hurdles to be leaped over with proper mental training. The fallacy of meritocracy in male-dominated organizations is well-documented.

Talent 31

Talent Benchmarking Research Training 31

1 to 1

JULY 29, 2022

By looking at the CX lifecycle though granular intents, companies can 1) benchmark where they are strong/blemished, 2) identify where a human touch in a contact center helps/over-indexes the needs of a customer, and 3) solve for customers’ CX needs with surgical precision.”

Data 29

Data Apparel Automotive Balance Sheet 29

Harvard Business

SEPTEMBER 17, 2018

Consider that in India in 2016, nearly seven in 10 citizens reported paying a bribe to access basic public services such as public schools, public clinics or hospitals, access to official documents, and utilities, according to Transparency International.

Company 28

Company Ethics Tools Operations 28

Harvard Business

MAY 3, 2016

Best Buy responded by reengineering the design of its stores and training some of its staff to be generalists who could help women traverse their stores. But this misses an important piece of the story that is documented in Reorganize for Resilience. And what are the benchmarks of success? It doesn’t happen overnight.

Education 28

Education Real Estate Research Company 28