Harvard Business

JUNE 3, 2016

The initiatives included streamlining patient administration in a hospital, implementing a customer-relationship-management (CRM) system in a financial services organization, rolling out a global enterprise-resource-planning (ERP) system for a pharmaceutical company, and promoting collaboration in a technology company.

Tools 28

Tools Construction System Retail 28

Harvard Business

MAY 8, 2017

How successful has the company been at creating new products, services, and business models? How effectively has the company adapted its legacy business to change and disruption, giving it new life? How effectively has the company adapted its legacy business to change and disruption, giving it new life? Core r epositioning.

Methodologies 49

Methodologies Culture Metrics Company 49

Harvard Business

MAY 3, 2016

An outside-in perspective means that companies aim to creatively deliver something of value to customers, rather than focus simply on products and sales. From here, firms have to make a creative leap to discover the unique combination of products and services that may address those needs. And what are the benchmarks of success?

Education 28

Education Real Estate Research Company 28