Harvard Business

SEPTEMBER 11, 2017

Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. Set up a simple workflow to manage customer requests. What to do. Don’t do it.

Metrics 49

Metrics Engineering Efficiency Operations 49

Harvard Business

OCTOBER 23, 2018

From automotive to semiconductors to pharma to clean energy , America’s innovation centers have shifted east, offering growing evidence that the U.S. Today, US firms have less than 2% of market share in the multi-billion automotive lithium-ion battery industry. They’re an important basis of “bottom-up innovation.”

Engineering 36

Engineering Government Automotive Research 36

Harvard Business

JUNE 20, 2017

However, new tariffs or more-restrictive rules of origin would likely only fall on a few industries, such as the automotive sector. Companies would like to see process improvements and better infrastructure at the border to reduce costs to import.

Intellectual Property 31

Intellectual Property Industry Marketing Policies 31