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Leaders Who Get Change Right Know How to Listen

Harvard Business

What she learned informed her strategy for the turnaround, which she then communicated through a series of town halls, roundtables, and memos. ” And she restored the company’s profitability — the turnaround was a success. “The response was overwhelming,” Mulcahy said. “Defection slowed to a trickle.

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Organizations Can’t Change If Leaders Can’t Change with Them

Harvard Business

The pattern is clear, and diligent leaders often devote countless resources to planning out the perfect change management initiative. Historically, the organization’s culture had been slow and unresponsive because decision making resided largely at the top.

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How Volvo Reinvented Itself Through Hiring

Harvard Business

But when some CEOs in this position look at the people they employ, they discover a problem: a swath of their existing team doesn’t have the necessary skills or metabolism for change to meet the new challenges. Volvo’s turnaround over the last decade offers a great example.

Talent 28
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A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business

In the end, a combination of unattainable objectives, an environment that lacked transparency, and a culture where failure was not perceived to be a viable option, led some VA administrators and clinic staff to manipulate data to make it appear as though the wait time goal was being achieved.

Culture 28
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Research: How the Best School Leaders Create Enduring Change

Harvard Business

As a school leader sets off on this journey, how do they know what to do, when to do it, who to listen to, and how to manage critics along the way? Our study of the actions and impact of 411 leaders of UK academies found that only 62 of them managed their turnaround successfully and sustainably transformed their school.