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3 Ways to Get More Value from Automation - SPONSOR CONTENT FROM PWC’s Strategy&

Harvard Business

In a pricing scenario, for example, your case for investment may first count FTE hours saved by moving away from manual calculations, but the bigger goal is showing how you’re improving prediction accuracy and ultimately how this work is improving margins, share of wallet, or other growth metrics.

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What Retail Can Teach Health Care About Digital Strategy

Harvard Business

Like banks, airlines, and retailers, health care providers will need to offer an easy, digital front-end experience to their customers. These are all very different strategic needs requiring different implementation approaches and performance metrics. Insight Center. Health Care’s New Frontier. Sponsored by Optum.

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64 Proven Ways Consultants Can Generate Leads Online (Consulting Lead Generation)

Tsavo Neal

Examples: How to Scale a Coaching and Training Firm with Mary Ann Samedi. What were the KPI’s or metrics achieved to show that the project was a success? If you think that way, you’re operating with a scarcity mindset. If you’re going to be offering free advice, then turn it into great content. Newsjacking.

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Competing in the Huge Digital Economies of China and India

Harvard Business

Every Chinese citizen’s “social credit score”, drawing upon public and private data sources can determine what services – from no-deposit apartment rentals to booking airline tickets to dating to government services — are accessible to the citizen. They also help the government with necessary data and algorithms.