Harvard Business

APRIL 13, 2017

Checklists describe several standard critical processes of care that many operating rooms typically implement from memory. In a related paper published in 2013 , Alexander Arriaga and colleagues had 17 operating-room teams participate in 106 simulated surgical-crisis scenarios. following the introduction of checklists. The implication?

Efficiency 58

Efficiency Airlines Study Operations 58

Harvard Business

APRIL 20, 2016

Key performance metrics, such as “intent to return,” driven by expensive tickets and long lines, were worsening. Disney has reinvented the customer experience by translating what it exclusively knows about park operations into software, substantively enhancing its customer value proposition.

Software 28

Software Company Intellectual Property Airlines 28

Harvard Business

DECEMBER 20, 2016

Good leadership certainly helps, but more often than not, the organization will revert to business as usual. The airline industry has experienced great volatility from deregulation, takeovers through mergers and acquisitions, and, as always, unpredictable forces of nature. Unlocking Energy. It’s not for everyone. Adapted from.

Energy 28

Energy Airlines Culture Retail 28

Tsavo Neal

JANUARY 25, 2018

You’re sharing your thought-leadership (content marketing) with your exact audience (senior people and decision makers) in a publication that already has the social proof and brand to establish trust. –Cal Friesen, Thought Leadership Resources. If you think that way, you’re operating with a scarcity mindset.

Consulting 68

Consulting Advertising Case Interview Conference 68