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7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

In today’s data-centric digital landscape, intelligence is central to any business strategy, especially as we look towards 2024. Technology combined with data is a matter of life and death for professional services firms where the “product” is a combination of insights and expertise. How often do you release new products/services?

Agile 52
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2021 Black Friday guide: 5 CX strategies for retailers this holiday season

1 to 1

Retailers will face customers supercharged by digital centricity who are fighting product shortages, higher prices, busy schedules, and holiday craziness. To prepare for another round of deals, delays, and determination here are 5 key strategies retail customer service can employ to win 2021’s Black Friday.

Retail 26
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5 retail strategies that are here to stay

1 to 1

To better understand this, let’s explore the 5 retail strategies that are defining the industry and unlocking success on all fronts. The unprecedented product and human demands that came out of the pandemic tested retailers’ resources. The post 5 retail strategies that are here to stay appeared first on 1to1 Media.

Retail 26
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How Avaya Turned Around Its Customer Ratings

Harvard Business

Disclosure: Although Avaya currently has no ties with Innovators International, my interest in Avaya’s remarkable turnaround was initially kindled by the dozens of conversations I had with many people at Avaya when the company was a partner with our organization.). Embrace Agile Methods for Responding to Customers.

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Why the Insurance Industry Can’t Risk Overlooking Artificial Intelligence - SPONSOR CONTENT FROM COGNIZANT

Harvard Business

Potential benefits to the insurance industry include: Revenue expansion: The real-time learning and adaptive capabilities of AI provide a platform for insurers to explore new product lines, geographies, and cus­tomer segments, as well as quickly identify new avenues for revenue expansion. Start small. Manage change.

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How Volvo Reinvented Itself Through Hiring

Harvard Business

Many legacy companies would like to transform themselves into agile, talent-first organizations. Developing what we call an “M&A strategy for talent” is one way to overcome this. Developing what we call an “M&A strategy for talent” is one way to overcome this.

Talent 28
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7 Tenets of a Good CEO Succession Process

Harvard Business

While some situations demand outside successors — such as a turnaround or a discontinuous shift in the industry and strategy – we believe that internal candidates remain the future CEOs-of-choice. Align the board on future CEO profiles that are driven by business strategy. How does this impact his or her leadership?