Epicflow

JANUARY 30, 2024

Forecasting and decision-making Thanks to predictive analytics, PM tools analyze historical data along with current project metrics to predict how the project environment will change. Soft skills In the era of increased automation of “technical” tasks, leveraging PM software and AI, a project manager’s soft skills gain particular importance.

Trends 52

Trends Management Emotional Intelligence Software 52

Strategic Planning and Management Insights

MARCH 6, 2023

By establishing a clear understanding of expectations and success metrics, your organization can ensure that everyone is working towards a common goal and contributing to the overall success of the organization. How to track your Goals and objectives: Tracking goals and objectives can be a daunting task for many senior leaders.

Report 98

Report Data Strategy Strategy 98

Harvard Business

JULY 19, 2017

Many companies are attempting a radical — and often rapid — shift from hierarchical structures to more agile environments, in order to operate at the speed required by today’s competitive marketplace. At Bain & Company, we do not believe that companies should try to use agile methods everywhere. This takes time.

Agile 28

Agile How To Enterprise Metrics 28

Harvard Business

OCTOBER 25, 2016

Embrace Agile Methods for Responding to Customers. The key to this transformation was an innovation approach common in the software industry: agile invention methodology. With an agile methodology, Avaya didn’t just speed up its workflow — it communicated better with its customers.

Methodologies 28

Methodologies Agile Metrics Exercises 28

Harvard Business

MAY 24, 2016

Many large and successful manufacturing companies are feeling the threat from software and online competitors, both big companies like Google or Amazon as well as startups allying with longstanding manufacturing competitors. Deere managers call it a “motivation metric” or even a “happiness metric.”

Metrics 44

Metrics Survey Software Operations 44

1 to 1

OCTOBER 11, 2021

Customer Satisfaction (CSAT), Customer Effort Score (CES), and Net Promoter Score (NPS) metrics have long been invaluable tools in the industry, but it’s critical to recognize that these metrics on their own cannot improve customer experience. Be agile when uncovering reasons for customer churn. What is a CSAT rating?

Metrics 26

Metrics How To Survey Software 26