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Why the Insurance Industry Can’t Risk Overlooking Artificial Intelligence - SPONSOR CONTENT FROM COGNIZANT

Harvard Business

During the past five years, industrial use of artificial intelligence (AI) has risen exponentially across industries. At the same time, front-runners across industries are partnering with technology companies to identify game-changing business solutions that can be achieved through AI. Manage change.

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How Avaya Turned Around Its Customer Ratings

Harvard Business

Disclosure: Although Avaya currently has no ties with Innovators International, my interest in Avaya’s remarkable turnaround was initially kindled by the dozens of conversations I had with many people at Avaya when the company was a partner with our organization.). Embrace Agile Methods for Responding to Customers.

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The First Step to Fixing U.S. Manufacturing

Harvard Business

A few outlier industries (notably pharmaceuticals, medical devices, and computers) prop up the sector’s aggregate performance; most others have experienced flat growth or outright declines in real GDP over the past two decades. kevin phillips/Getty Images. But now the situation has reached such a tipping point that larger U.S.

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5 retail strategies that are here to stay

1 to 1

To better understand this, let’s explore the 5 retail strategies that are defining the industry and unlocking success on all fronts. Intelligent automation solutions such as these improve CX and drive bottom-line results, reduce average turnaround time, and resolve issues anytime. Tap into the power of remote work.

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How Volvo Reinvented Itself Through Hiring

Harvard Business

Many legacy companies would like to transform themselves into agile, talent-first organizations. Volvo’s turnaround over the last decade offers a great example. To get the skills and change agents it needed, Volvo looked outside the automotive industry. Gerald Lord/Getty Images.

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The Connection Between Employee Trust and Financial Performance

Harvard Business

Doug identified “Inspiring Trust” as his number one mission in his 10-year turnaround of Campbell Soup Company, where his efforts resulted in cumulative shareholder returns in the top tier of the global food industry, and among the highest measured employee engagement levels in the Fortune 500, particularly with his leadership team.

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7 Tenets of a Good CEO Succession Process

Harvard Business

While some situations demand outside successors — such as a turnaround or a discontinuous shift in the industry and strategy – we believe that internal candidates remain the future CEOs-of-choice. Does he or she possess the agility and courage required to make difficult choices?