article thumbnail

7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

Agility Evolution Agile transformation represents an ongoing effort to improve efficiency and effectiveness of the organization. Leading organizations have the agility and flexibility needed to respond to disruptions, evolve with market conditions, and act on emerging trends without clunky processes holding them back.

Agile 52
article thumbnail

How Avaya Turned Around Its Customer Ratings

Harvard Business

Disclosure: Although Avaya currently has no ties with Innovators International, my interest in Avaya’s remarkable turnaround was initially kindled by the dozens of conversations I had with many people at Avaya when the company was a partner with our organization.). It takes a major cultural shift in the company.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why the Insurance Industry Can’t Risk Overlooking Artificial Intelligence - SPONSOR CONTENT FROM COGNIZANT

Harvard Business

Improved operational efficiency: AI-based needs analysis systems allow insurers to not only improve their probability of lead-to-quote conversion but also re­duce turnaround time conversions. Insurers should focus the case for a proof of concept on activities that require agility, automation, and continuous innovation.

article thumbnail

How Volvo Reinvented Itself Through Hiring

Harvard Business

Many legacy companies would like to transform themselves into agile, talent-first organizations. Volvo’s turnaround over the last decade offers a great example. Gerald Lord/Getty Images. Developing what we call an “M&A strategy for talent” is one way to overcome this.

Talent 28
article thumbnail

The Connection Between Employee Trust and Financial Performance

Harvard Business

Contrary to popular belief, cultivating a high-trust culture is not a “soft” skill — it’s a hard necessity. This clear manifestation of respect powers huge inflections in organizational culture. Put another way, it’s the foundational element of high-performing organizations. Delivering results.

article thumbnail

As Work Changes, Leadership Development Has to Keep Up

Harvard Business

Mastering digital requires leaders to be agile amid disruption. Leaders must have the vision and forward-focus to anticipate how technology could disrupt the business model and the skill to mobilize the organization for change and drive a culture of collaboration. In his own words, “it was a truly formative experience.”