Remove 2022 Remove Blog Remove Operations Remove Training
article thumbnail

A conversation on leadership in 2022 – with Cassie Edmiston

The Management Centre

We listened in on a conversation between one of our leadership experts, Yvette Gyles (=mc Learning Director) and Cassie Edmiston (Head of Fundraising and Communications, Prisoners’ Education Trust ), d iscussing the challenges of leadership in 2022. Yvette: Thanks again Cassie for taking the time to talk to me about all things leadership.

article thumbnail

The AI and ChatGPT Boom: What You Need to Know

Comatch

The acronym stands for Chat Generative Pre-Trained Transformer, which means that this model uses a deep-learning system called the transformer network (as described by Google in a landmark paper ) to understand context and emphasis in language and generate text responses.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Becoming a Data-Driven Organization: What You Need to Know

Epicflow

Basic day-to-day operations will be automated, and people will be able to focus more on innovation, collaboration, and communication. . Employees should be provided with relevant training at the right time. Embedding data in every decision, interaction, and process. . Real-time data processing and delivery. References . Rowshankish.

Data 96
article thumbnail

Is AI Technology on the Verge of Displacing Humans?

Effective Managers

Any piece of work that has been prepared based on the data set on which ChatGPT was trained is bound to be thorough. Yes, ChatGPT has been trained on a very large data set. ChatGPT was trained on a 45 terabyte database. Can an AI be trained to use a diagnostic capability? But there is a catch. And it’s a big one.

Ethics 59
article thumbnail

Contact center workforce 101: IVR vs. chatbots vs. agents

1 to 1

A well designed IVR can increase customer satisfaction and improve contact center operations and KPIs greatly by decreasing user effort with digital interfaces. Contact center associates operate in various industries across the globe, whether it be onshore , offshore or nearshore. What is a chatbot? The best fit. Learn more.

Tools 26