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The Central versus Decentral Dilemma: How the HR Practitioner can Facilitate a “Center-Led” Solution

Kates Kesler

Agility” is the management word of the decade for sure. But to move with agility in a complex organization requires leaders to be confident that important decisions are being made at the right level and location across the enterprise. It typically is a set of roles at the center and dedicated or aligned roles in the operating units.

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Reenergizing an organization and accelerating growth

Brimstone Consulting

A multinational biopharmaceutical company brought in a new CEO to improve operational efficiencies and accelerate growth. Strategy and Leadership Team Alignment helped the executive leadership team increase trust, establish operating mechanisms, and unify the group around a single strategic view of the business and its future.

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What is the Professional Services Industry All About?

Progressus

Talent Marketplaces Talent marketplaces connect organization with on-demand talent like independent consultants or experts with skills outside of their core business model. This will increase digital agility, make them better able to respond to the changes in customer demands and remain competitive.

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2021 Black Friday guide: 5 CX strategies for retailers this holiday season

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To prepare for another round of deals, delays, and determination here are 5 key strategies retail customer service can employ to win 2021’s Black Friday. With post-pandemic online shopping increasing and deals starting earlier and running longer, consistent quality and service levels are essential to keep operations running smoothly.

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