Remove 2020 Remove Marketing Remove Metrics Remove Recruiting
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The 5 Key Corporate Sustainability Trends in 2023

Comatch

In today’s environment, business leaders are faced with a complex blend of social, environmental, market, and technological challenges. The financial market’s view on sustainability is driving a lot of engagement in companies throughout the world. Purpose-driven Recruiting.

Trends 52
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The 5 Key Corporate Sustainability Trends in 2022

Comatch

In today’s environment, business leaders are faced with a complex blend of social, environmental, market, and technological challenges. The financial market’s view on sustainability is driving a lot of engagement in companies throughout the world. Purpose-driven Recruiting.

Trends 52
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How Blockchain Can Help Marketers Build Better Relationships with Their Customers

Harvard Business

Blockchain has important implications for marketing and advertising. But according to The CMO Survey , only 8% of firms rate the use of blockchain in marketing as moderately or very important. This combination creates a natural barrier to entry and has likely caused marketers to take a “wait and see” approach.

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6 ways to renew (and stick to!) your CX vows

1 to 1

In 2020, brands discovered how empathy can drive profitability and win lifetime loyalty, even during trying times. In this step, you’ll want to build out the logistics, timeline, objectives, and metrics that will help your organization achieve CX success. Are we keeping our CX vows to customers and employees?

Metrics 26
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2022 wage strategies: How contact centers can face the Great Resignation

1 to 1

With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? Meeting employee needs and equipping them with the right tools with be critical in 2022. and elsewhere.

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What the Best Transformational Leaders Do

Harvard Business

In a study of S&P 500 and Global 500 firms, our team found that those leading the most successful transformations, creating new offerings and business models to push into new growth markets, share common characteristics and strategies. We then narrowed the list to 18 finalists using three sets of metrics: New growth.