Harvard Business
MAY 3, 2018
Their relative value is remarkable across a variety of metrics, such as purchases and frequency of use. When Strava began life in 2009, it targeted avid cyclists who cycled more than 50 times per year and were somewhere between occasional amateurs and hardened pros. How to Identify and Create the Emotional Layer.
Harvard Business
MARCH 21, 2018
During my years at OSHA, where I served as the Assistant Secretary of Labor from 2009 through the beginning of 2017, I received several reports of safety system failures at DuPont facilities. Injury rates, often called “OSHA recordables” are important metrics, in that they reflect the very real experience of your workforce.
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Harvard Business
JULY 14, 2016
Back in 2009, there were just four companies that fit the bill. And while iPod sales were still going through the roof, Jobs launched the iPhone which combined iPod, cell phone, and Internet access into a single device. Today the number of unicorns—startups that valued at $1 billion or greater—is staggering.
MishTalk
MARCH 27, 2015
Key Metrics Earnings Growth: For Q115, year-over-year earnings for the S&P 500 are projected to decline by 4.6%. Earnings Scorecard: Of the 16 companies that have reported earnings to date for Q1 2015, 14 have reported earnings above the mean estimate and 10 have reported sales above the mean estimate. average and the 10-year (14.1)
1 to 1
MAY 3, 2013
Sales Effectiveness. Sales Effectiveness. Sales & Marketing Effectiveness. Though many companies approach service and support as just another metric to be maximized, those that emphasize quality over call times differentiate themselves from the competition and excel in customer satisfaction. Sales Effectiveness.
1 to 1
JUNE 11, 2013
Sales Effectiveness. Sales Effectiveness. Sales & Marketing Effectiveness. Sales Effectiveness. Customer Experience. Customer Loyalty. Customer Service. Customer Strategy. Data Analytics. Emerging Trends. Employee Engagement. Executive Profiles. Social Media. Voice Of The Customer. Webinars & White Papers. 1to1 Webinars.
Management Consulted
NOVEMBER 2, 2015
Sales and Marketing. OpRisk’s Top 2 overall in Consultancy Rankings (2009). Diversity Advisory Board Scorecard – Developed to set meaningful diversity metrics for the firm. Talent & Human Capital. Technology Innovation. Capabilities: Finance. Global Business Services. Human Resources. Information Technology.
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