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Shifting Gears Properly

Alan Weiss

Help your clients set their “acceleration” for moving from “lockdown” to partial to full operations. That will be different for every business. Too slow and others will pass them by. Too fast, and they may well spin out of control. Start offering such insights now to put things in motion.

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The Words and Phrases to Use — and to Avoid — When Talking to Customers

Harvard Business

More sophisticated analysis of the language of customer interactions suggests that once they’ve shown they’re listening, front-line employees should quickly shift gears towards language that signals a more assertive, “take charge” attitude. Move from relating to solving. must, confirm, action). Be specific.

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"Endgame for Central Bankers" Says Saxo Bank CIO

MishTalk

The presence of the Fed means that the implicit backing of the Fed allows excess leverage (gearing), and this has resulted in bigger and bigger collapses in financial markets as each collapse triggers yet another central bank “put” that then enables the next bubble to inflate. Constantly. You have the best track record over time.

Banking 28
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Research: Investors Punish Entrepreneurs for Stereotypically Feminine Behaviors

Harvard Business

Her company completed the Women Innovating Now (WIN) Lab at Babson’s Center for Women’s Entrepreneurial Leadership , was accepted into the gener8tor accelerator program, and is currently gearing up to pitch dozens of investors. Most importantly, she now feels confident about her pitch and her ability to raise money.