Rick Conlow

AUGUST 21, 2023

For example, one of our clients wanted to increase sales results with existing customers. Through planning meetings, training, and coaching we ramped up the initiative. Management set a fifteen percent goal for improvement. Companies that achieve top-tier ratings for employee morale and engagement report the following gains.

Training 69

Training Training Culture Leadership 69

Rick Conlow

MAY 31, 2023

Our assessment identified a silo mentality throughout the organization and minimal leadership development or training. We addressed the issues with new communication channels, customer service and quality initiatives, on-going quality leadership training for all leaders (executives, too), and team development applications.

Training 99

Training Training Leadership Resources 99

Rick Conlow

FEBRUARY 15, 2023

The team leader did little upfront analysis or training. By the way, these managers made the time by delegating other responsibilities to their direct reports. A few people were hurt, team cooperation suffered and so did sales. After reviewing goals, ground rules and doing some training, we started. Guess what?

Training 91

Training Training Leadership eBook 91

Progressus

NOVEMBER 10, 2023

The Power of Unity Firms need real-time insights into the entire business – finance, project accounting, sales, everything – otherwise multiple versions of the truth will start showing up in budgets, estimates, and forecasts. Are project operations, sales, customer service, etc. Do you provide hands-on skills training?

Agile 52

Agile Tools Data Talent 52

Markovitz Consulting

MAY 1, 2019

Another great sales point for the software—the opportunity to anoint a class of high priests with specialized knowledge who take responsibility for improvement. Place responsibility for improvement in the hands of a few people who have the special skills and training to operate the software, and let them fix the problems.

Software 124

Software Chemicals Analysis Process Analysis 124

Harvard Business

OCTOBER 29, 2018

For example: Constant display changes that take hours to set up and break down — hours that could have been spent on much-higher-value work like helping customers and trying out process improvements. Career paths. Today’s take-home is important to workers — but so is tomorrow’s.

Retail 30

Retail Operations System Transportation 30

Harvard Business

SEPTEMBER 11, 2017

Along the way, I’ve talked to hundreds of founders, sales and marketing leaders, customer success VPs, and front-line reps about how to build a customer-first SaaS organization. In later stages you’ll want people who think about how to scale through process, training, and systems. What not to do. What to do.

Metrics 48

Metrics Engineering Efficiency Operations 48