Epicflow

SEPTEMBER 1, 2022

They can be as follows: executive sponsor, technology support, process improvement, project manager, and software support. . Cost-benefit analysis involves the use of measurable financial metrics (earned revenue or costs saved as a result of project implementation) to make a decision regarding a project initiation.

Management 52

Management Resources Analysis Software 52

Harvard Business

SEPTEMBER 11, 2017

Don’t obsess over metrics like inquiry volume or time to close tickets. Don’t let your engineers hack together workarounds that will need to be maintained down the road; provide real engineering solutions to the types of problems new software has. Absolutely no DIY software fixes. Don’t optimize for efficiency.

Metrics 46

Metrics Engineering Efficiency Operations 46

Harvard Business

AUGUST 1, 2017

Platform companies invest in virtuous cycles to solve problems; more-traditional firms invest in process improvement to solve problems. Similarly, there’s no shortage of software — much of it open source — to build it with. What metric matters more: engagement or inquiry? ” So they did.

Engineering 28

Engineering Company Data Enterprise 28