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To Better Train Workers, Figure Out Where They Struggle

Harvard Business

In a 2014 survey , 55% of executives said a major constraint to investing in training was that they did not know how to measure success. Almost half (49%) said that it was difficult to ensure a return on investment (ROI). And in another survey, 87% said they cannot calculate quantifiable returns on their learning investments.

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Understanding the Costs and Causes of Employee Turnover

Tom Spencer

It is interesting to note that most management consultants exit into industry after 1 or 2 years, meaning that consulting firms are losing the period during which their consultants would be of most value to them. Empirical research has consistently shown this to be the case such as in the aircraft industry (T.P.

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Why Companies Are Creating Their Own Coworking Spaces

Harvard Business

While the focus of many spaces is to create new digital products and services, evidence from broader coworking surveys suggests other roles could benefit from this practice. User satisfaction surveys consistently rank them as the favorite aspect of corporate coworking. The latter is crucial. Corporate coworkers seek the same.

Company 36
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6 ways to renew (and stick to!) your CX vows

1 to 1

Invest and act on great customer experience Understanding the importance of building an organizational CX competency is a crucial first step, but without an executable strategy, organizations will continue to lag industry leaders. Renewing your CX vows begins with the basics. There are many ways to begin measuring your CX program.

Metrics 26
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How Blockchain Can Help Marketers Build Better Relationships with Their Customers

Harvard Business

But according to The CMO Survey , only 8% of firms rate the use of blockchain in marketing as moderately or very important. However, there are many reasons to invest the time now to understand the technology and begin exploring specific marketing applications for your industry. RyanJLane/Getty Images. in the next years.

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Success with the Internet of Things Requires More Than Chasing the Cool Factor

Harvard Business

And a new survey by Cisco found that one-third of all completed IoT projects were not considered a success. In my experience with dozens of organizations implementing IoT solutions, those that achieved their expected ROI changed their traditional business approaches in one or more of the following ways: They Developed a Partner Ecosystem.

ROI 28
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How Learning and Development Are Becoming More Agile

Harvard Business

According to executives surveyed by the Collaborative, access to difficult-to-find technical or functional expertise, speed, flexibility, and innovation are the top five drivers of using talent outside your organization. ” or “What is the growth potential for business in Mexico?”

Agile 28