Remove Healthcare Remove Interviews Remove Operations Remove Time Management
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Consulting in South Africa – what to expect

Tom Spencer

Consultants in the rainbow nation have continued to operate efficiently and effectively during the Covid pandemic. Based on several interviews with consultants, here is the picture painted for me on what to expect for consulting in South Africa. Consultants should expect their time management skills to be tested and sharpened.

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Health Care Providers Can Use Design Thinking to Improve Patient Experiences

Harvard Business

Missed medical appointments, or “no-shows,” often create several operational challenges as well, from difficulties rescheduling clinical staff to interference with patient care and treatment. Each year approximately 3.6 They would seek out patterns and aim to define the real problem at hand.

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Case Study: Are Our Customer Liaisons Helping or Hurting?

Harvard Business

Exit interviews were usually handled by junior managers on the HR team, but Amrita felt that given the high rate of attrition among doctors at Krisna over the past year, it was her responsibility as head of HR to talk to Dr. Vishnu Patel, a respected cardiologist who’d just given his notice. Ben Edwards/Getty Images.

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How Marketers Can Connect Profit and Purpose

Harvard Business

From digital platforms to customer experience to crisis management , these priorities have been a bellwether for what would soon dominate boardroom discussions and headline business publications. Melissa Waters, CMO of Lyft, says “Any customer these days is asking for transparency on what a company stands for and why they operate.