Remove Groups Remove Interviews Remove Metrics Remove ROI
article thumbnail

Discussing Teamwork and Measures on Agile for Humans

Johanna Rothman

Ryan Ripley interviewed me on his podcast, Agile for Humans 83 about Create Your Successful Agile Project. The other opinion (based on my experience) was that of using ROI to predict which product, project, or feature a team should do first. Remember that ROI is the (Gain-Cost)/(Cost). We had a blast. 8, or 80%.).

Agile 55
article thumbnail

6 ways to renew (and stick to!) your CX vows

1 to 1

Qualitative research methods—such as customer interviews, focus groups, and even ride-a-longs—can help collect insights directly from the customer. In this step, you’ll want to build out the logistics, timeline, objectives, and metrics that will help your organization achieve CX success.

Metrics 26
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Companies Are Creating Their Own Coworking Spaces

Harvard Business

We’ve separately toured and interviewed principals in more than a dozen corporate coworking spaces in the U.S., The purpose of these spaces can vary widely, but they typically fall into one or more of three groups: transformation, innovation, and future-proofing. But our research and reporting show this isn’t the case.

Company 33
article thumbnail

What Creativity in Marketing Looks Like Today

Harvard Business

To explore this question, we interviewed senior marketing executives across dozens of top brands. Each outbound communication is measured individually for immediate ROI. ” This group looks across the business to gather behind-the-scenes information on the runway, newest clothing lines, and aspirational fashion content.

article thumbnail

64 Proven Ways Consultants Can Generate Leads Online (Consulting Lead Generation)

Tsavo Neal

Interview an expert. Interviewing a potential client. ROI calculator. By starting your own podcast, and interviewing other thought-leaders in your industry for your episodes, you’ll become a fantastic resource for your industry. Interview an Expert. When you interview an expert, you learn a lot from them.

article thumbnail

Getting the Most from an Online Customer Community

Harvard Business

In our new research , the result of interviews with more than 100 client-side practitioners from a variety of industries, we examine four of the best practices brands can follow to create the most impact with online communities. Measure the ROI. This requires reasonable requests and regular, transparent communication and feedback.

ROI 28