Rick Conlow

MAY 31, 2023

Our assessment identified a silo mentality throughout the organization and minimal leadership development or training. We addressed the issues with new communication channels, customer service and quality initiatives, on-going quality leadership training for all leaders (executives, too), and team development applications.

Training 99

Training Training Leadership Resources 99

Progressus

NOVEMBER 10, 2023

The Power of Unity Firms need real-time insights into the entire business – finance, project accounting, sales, everything – otherwise multiple versions of the truth will start showing up in budgets, estimates, and forecasts. Do you provide hands-on skills training? What kind of impact has that training had on client outcomes?

Agile 52

Agile Tools Data Talent 52

Harvard Business

AUGUST 2, 2018

. “Instead, I began to approach my job as one in which my success was judged by whether or not my colleagues began to adhere to a vision of excellent communication, servant leadership, and team success. A trained lawyer, James spent more than 20 years working in the legal industry in various capacities.

How To 53

How To Case Study Case Studies Finance 53

Harvard Business

SEPTEMBER 11, 2017

In later stages you’ll want people who think about how to scale through process, training, and systems. There are three very common shiny objects that derail customer success efforts in the early stage: Process improvements to issue routing, issue classification, and automated responses seem reasonable.

Metrics 48

Metrics Engineering Efficiency Operations 48