Remove Finance Remove Knowledge Base Remove Marketing Remove Operations
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Scaling Customer Service as Your Startup Grows

Harvard Business

Along the way, I’ve talked to hundreds of founders, sales and marketing leaders, customer success VPs, and front-line reps about how to build a customer-first SaaS organization. Your #1 focus at this stage is product-market fit. Start a knowledge base. Your company has (mostly) solved product/market fit.

Metrics 48
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A.T. Kearney Interview & Culture

Management Consulted

Now known to be THE best sourcing, procurement and operations consulting firm in the world, A.T. Marketing & Sales. Each company faces substantial challenges in the every evolving face of marketing due to consumer trends and industry dynamics. Operations. KEARNEY INTERVIEW AND CULTURE. Sustainability. Ivan Francis Jr.

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Can African Tech Startups Succeed in a World Dominated by Facebook and Google?

Harvard Business

But as global technology brands penetrate African economies, it is becoming evident that most local startups are experiencing new levels of competition, which could potentially disrupt their operations. Across African markets, information and communication technology (ICT) is facilitating the process of socioeconomic developments.

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Why We Shouldn’t Worry About the Declining Number of Public Companies

Harvard Business

stock exchanges has declined by almost 50% from its peak in 1996, despite dramatic increase in aggregate market capitalization. All three factors have become more common over time, which we argue stems from firms’ increasing reliance on intangible and knowledge inputs in their business models. stock exchanges.

Company 34