Remove Engineering Remove Finance Remove Process Improvement Remove Training
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Scaling Customer Service as Your Startup Grows

Harvard Business

Don’t let your engineers hack together workarounds that will need to be maintained down the road; provide real engineering solutions to the types of problems new software has. In later stages you’ll want people who think about how to scale through process, training, and systems. Your goal is success.

Metrics 47
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How to Beat Mid-Career Malaise

Harvard Business

Joel Hendley, the Director of Engineering, North America, for Liferay, the California-based software company, speaks from personal experience when he says that “making a significant change” is not always the answer to “weathering mid-career anxiety” and discontent. Finances were a consideration.

How To 47
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How the U.S. Can Rebuild Its Capacity to Innovate

Harvard Business

It’s a lesson for countries around the world: Once manufacturing bids farewell, engineering and production know-how depart as well, and innovation activities eventually follow. For good reason: these firms are diverse, resilient, and geographically distributed engines of innovation. It’s that the U.S. based companies.