Harvard Business

JUNE 6, 2018

I just took my company through an acquisition and found that even the smallest operational change can have a significant negative impact on both employees and customers. While keeping CX top of mind throughout the whole M&A process is challenging, the benefits are undeniable: It keeps your most coveted customers and your team intact.

Operations 42

Operations Culture Deloitte Accenture 42

Harvard Business

OCTOBER 23, 2018

From automotive to semiconductors to pharma to clean energy , America’s innovation centers have shifted east, offering growing evidence that the U.S. firms have long had a simple mantra: “Invent here, manufacture there.” ” But, increasingly, those same companies are now choosing to invent as well as manufacture abroad.

Engineering 49

Engineering Government Automotive Research 49

Harvard Business

JUNE 20, 2017

Multinational companies operating in Mexico are facing a great deal of uncertainty. Companies would like to see process improvements and better infrastructure at the border to reduce costs to import. Multinationals are heavily pushing for either minor tweaking to the agreement or a modernization of NAFTA.

Intellectual Property 38

Intellectual Property Industry Marketing Policies 38