Remove Efficiency Remove Finance Remove Leadership Remove ROI
article thumbnail

A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Without support from leadership, your AI transformation might not succeed.

Survey 32
article thumbnail

How One CMO Revamped Her Role

Harvard Business

In the following months, the CMO began to look for opportunities where her team could proactively step “into the gap” — to take a leadership role on an opportunity that none of the other functions picked up. The goal was to get feedback and strengthen the thinking to maximize the potential impact on growth.

article thumbnail

Why CRM Projects Fail and How to Make Them More Successful

Harvard Business

CRMs today also serve a lot of masters, from executives in the C-suite, technology, marketing, finance, and, oh yeah, sales. Broadcast this message loud and clear from the CEO and sales leadership. Implement your CRM with that in mind and you’ll be pleased with your ROI. It’s sales management.

Sales 34