Progressus

NOVEMBER 10, 2023

For example, if your CSF is improving service quality, you might use KPIs like average resolution time, first-time fix rate, or customer satisfaction scores to understand how you’re performing in this area. Agility Evolution Agile transformation represents an ongoing effort to improve efficiency and effectiveness of the organization.

Agile 52

Agile Tools Data Talent 52

Harvard Business

MAY 2, 2017

On the contrary, clarity about where the buck stops is one of the most critical enablers of efficient teamwork. Too often, people will try to collaborate on everything, and wind up in endless meetings, debating ideas and struggling to find consensus. But collaboration is not consensus. Collaboration is not “cross-selling.”

How To 38

How To Video Technology Implementation Survey 38

Harvard Business

JUNE 1, 2017

Selvesware will deliver actionable, data-driven insight and advice on what to say, when to speak up, and with whom to network, for example, suggesting bespoke options for better communication, collaboration, and facilitation. Consider, for example, the obsessive get-it-done-now! Insight Center. Putting Data to Work.

Enterprise 31

Enterprise Data Productivity Software 31

Harvard Business

OCTOBER 3, 2017

There was, for example, no grants-management office even though we were expected to rapidly expend $3 billion in infrastructure grants and contracts to prepare the nation for meaningful use. Though the implementation of the HITECH Act seemed superficially like a technology project, I gradually came to realize that it was much more than that.

System 29

System Change Management Healthcare Government 29