Rick Conlow

JUNE 15, 2022

In most employee engagement surveys; leadership communication often has the poorest ratings and the most negative feedback. Think about it, with a little creativity could not this highly educated leader…learn. In a manufacturing company, we helped them set up process improvement teams in all areas of the business.

Training 109

Training Training Leadership eBook 109

Rick Conlow

AUGUST 21, 2023

” Employees can give each other virtual “kudos” for demonstrating Amazon’s Leadership Principles. Personal Development Support : Recognizing employees’ aspirations for growth and providing opportunities for further education or skill development is a valuable recognition program.

Training 69

Training Training Culture Leadership 69

Consulting Matters

APRIL 24, 2020

After eight years of service, I left and worked at a couple of commercial nuclear power plants and earned a project management certification and a Master Black Belt Lead Sig Sigma process improvement black belt, along with my engineering degree. But what I really enjoyed doing was – I’m really kind of that in-between guy.

Interviews 156

Interviews Company Marketing Operations 156

Harvard Business

OCTOBER 18, 2016

Thus not surprisingly, lots of leaders say they want to encourage their employees to speak freely, whether it’s by offering creative new ideas, identifying process improvements, or even calling out unethical behavior. When employees speak up, companies benefit.

Construction 28

Construction Culture Process Improvement Research 28

Harvard Business

SEPTEMBER 11, 2017

There are three very common shiny objects that derail customer success efforts in the early stage: Process improvements to issue routing, issue classification, and automated responses seem reasonable. It’s time to dedicate a full-time person to building your knowledge base and providing customer education support.

Metrics 46

Metrics Engineering Efficiency Operations 46