Gina Abudi

FEBRUARY 1, 2017

Reaching out to employees to get input into business process improvement projects enables for a number of benefits for both the organization and the employees. Consider that business process improvement projects are not easy to implement! The post Get Input into Business Process Improvement Projects appeared first on Gina Abudi. Project Management BPI projects Business Process Management process improvement project leadership

Process Improvement 30

Process Improvement Management Leadership 30

Gina Abudi

MARCH 24, 2016

In this article, let’s look at a few ways to ensure that the leadership team, from executives down to first line management, are moving in the same direction and working toward the same goals for the organization. The post Keep Your Leadership Team Moving in the Same Direction appeared first on Gina Abudi. Leadership engaging employees leadership alignment organizational focus planning sessions process improvement strategy sessions

Leadership 34

Leadership Process Improvement Management Strategy 34

Gina Abudi

APRIL 29, 2015

The success of business process improvement (BPI) projects relies on many factors, not the least of which is a strong and diverse BPI project team. Project Management BPI project teams BPI projects business process improvement project leadership team leadership

Management 57

Management Process Improvement Leadership 57

Gina Abudi

MAY 9, 2018

Refining or updating processes don’t go well when the project is rushed or when the people tasked with doing the work are not the ones who use the process. When the project of updating processes fails, the company may give up and leaves things as they are – the status quo prevails. Processes should be [.]. The post Updating Processes? Leadership business processes process improvement process project

Process Improvement 30

Process Improvement Company Leadership 30

Gina Abudi

APRIL 28, 2015

Managing Stakeholders Expectations around Change Managing business process improvement (BPI) projects are challenging enough. Project Management BPI projects business process improvement managing stakeholders project leadership project stakeholdersAdd to that the need to manage stakeholders’ expectations around change as it relates to the BPI project and your challenges have doubled!

Management 45

Management Process Improvement Change Management Leadership 45

Gina Abudi

JANUARY 18, 2017

Developing a strategic communication plan to communicate on business process improvement (BPI) projects greatly increases the success of the project overall. Communication BPI leadership BPI projects business process improvement change management engaging stakeholders Project Management

Development 30

Development Process Improvement Change Management Management 30

Gina Abudi

MAY 7, 2015

The ability to communicate effectively with the sponsor and stakeholders is absolutely essential to BPI (business process improvement) projects. Project Management BPI projects business process improvement communications engaging team members leading projects project communications project leadershipCommunicating, besides reporting on status, enables for building stronger relationships with key individuals and keep others engaged in the project.

Process Improvement 42

Process Improvement Management Report Leadership 42

Gina Abudi

AUGUST 29, 2013

In our second article, we explored ways to evaluate a current performance management process. In this article, we will review analyzing the data captured from the assessment process and using it to make [.]. Human Resource employee performance evaluations Leadership performance improvement performance management performance management systems process improvement

System 42

System Analysis Process Improvement Management 42

Gina Abudi

AUGUST 28, 2013

In this article, we will discuss how to address one of the concerns around a performance process that does not make sense and specifically how to get managers and others involved in evaluating [.]. Human Resource employee performance evaluating processes evaluations Leadership managing employees performance improvement performance management process improvement

Process Improvement 41

Process Improvement Management How To Resources 41

Gina Abudi

JUNE 25, 2013

Even though we live in an environment of constant change and improvement, most of us have learned to adapt and even expect more than is even currently available. Leadership continuous improvement customer satisfaction customer service process improvement In today’s society we want everything better, faster, and more efficient than it once was. In fact, some of us want it cheaper as well.

Efficiency 41

Efficiency Process Improvement Leadership 41

Harvard Business

APRIL 12, 2016

Leadership development represents a huge and growing investment for most organizations. Industry research, for example, shows that companies spent more than $24 billion on leadership and management training worldwide in 2013, an increase of 15% from 2012.

Development 58

Development Leadership Efficiency Insurance 58

Gina Abudi

MARCH 13, 2014

The PDCA Cycle is often called the Deming Cycle because it is about continuous process improvement. Leadership decision making Deming Cycle PDCA Cycle problem solving The Plan-Do-Check-Act (PDCA) Cycle is another way of looking at problems and determining appropriate solutions. Exhibit: PDCA Cycle. Here is what happens in each phase: Plan: In this phase, the team identifies a business problem and agrees on [.].

Process Improvement 40

Process Improvement Leadership 40

Gina Abudi

MARCH 8, 2017

Creating a project charter for your business process improvement (BPI) projects are a best practice for a number of reasons: Enables you to get your “head” around the scope of the BPI project Enables for clarification of BPI project needs/expectations Ensures a link between [.]. Project Management BPI project charter BPI projects manage projects project charters project leadershipDevelop a document that will help you manage your BPI project!

Process Improvement 30

Process Improvement Development Management Leadership 30

Consulting and Organizational Management

APRIL 14, 2013

We would most often be asked in to help a leadership team that was struggling. team building, coaching, a visioning conference, a process improvement project, etc. They have an approach or a product to sell whether it is team building, coaching, process improvement, strategic planning, or restructuring. Leadership. Library. Translate This. Home. Share » Connect » Blog: Consulting and Organizational Development. Library Blogs Home.

Ethics 62

Ethics Nonprofit Organizational Development Consulting 62

Harvard Business

SEPTEMBER 16, 2016

These self-starters need no external cues to help a co-worker learn a new skill; offer suggestions for process improvement; recruit a new employee; or volunteer for an assignment. And make sure that senior leadership models organizational citizenship without the rewards of bonus pay or other perks. Developing employees Motivating people Leadership development Digital Article

Ethics 51

Ethics Study Recruiting Recruitment 51

Harvard Business

JUNE 8, 2017

Bundled payments in health care have gained favor because they can reduce costs and help improve outcomes. Participating employers benefit from the quality assurance of the ECEN’s rigorous center selection process and the financial savings from paying competitive, pre-set rates for bundled care negotiated between participating hospitals and HDP. ” and “Does the program actually lead to improved value care delivery?”

System 30

System Methodologies Insurance Insurance 30

Consulting and Organizational Management

DECEMBER 2, 2012

The profession has become filled with niche players……executive coaching, team building, process improvement, change management, etc. They put me through a long, exhaustive interviewing process before they finally offered me the job. On one hand, I like projects that enable me to work with employees to figure out how to improve their business. Leadership. Library. Translate This. Home. Share » Connect » Blog: Consulting and Organizational Development.

Organizational Development 62

Organizational Development Ethics Nonprofit Development 62

Harvard Business

AUGUST 30, 2018

One question that has long plagued organizations is how to improve performance among frontline workers, the people who actually drive customer experience. In 2016 the leadership team of a national retail organization asked us to help boost their frontline performance.

How To 58

How To Retail Sales Metrics 58

Harvard Business

JUNE 6, 2018

While keeping CX top of mind throughout the whole M&A process is challenging, the benefits are undeniable: It keeps your most coveted customers and your team intact. Maintaining quality customer experience, we found, requires a mix of expert individuals and operational processes. Here are some of the best practices we learned: Separate the M&A process from normal business operations. They will also likely be hypersensitive to every process change.

Culture 49

Culture Deloitte Operations Accenture 49

Consulting and Organizational Management

APRIL 28, 2010

There have been many major movements and models in management, e.g., scientific management, management by objectives, quality circles, Total Quality Management, Business Process Re-Engineering, One-Minute Managing, Self-Managed Teams … the list goes on. I sometimes wonder if the hyperbole from consultants and writers is as dangerous as the situations those people are trying to improve. The field of organizational development / process improvement can’t be static.

Organizational Development 46

Organizational Development Nonprofit Training Training 46

Harvard Business

OCTOBER 18, 2016

Thus not surprisingly, lots of leaders say they want to encourage their employees to speak freely, whether it’s by offering creative new ideas, identifying process improvements, or even calling out unethical behavior. In a recent study, we examined the question whether those employees who speak up to their supervisors in constructive yet challenging ways are confronted with more abusive leadership. When employees speak up, companies benefit.

Construction 47

Construction Process Improvement Research Study 47

Harvard Business

NOVEMBER 22, 2017

Improving access to care, increasing workforce productivity, optimizing clinical operations, and managing population health are important—and interrelated steps. Four key outcomes to transforming healthcare: Lower entry barriers and increase geographic reach to improve access to care. who specializes in Lean, notes that only about 30% of Lean quality-improvement projects see results sustained beyond three years.

Methodologies 32

Methodologies Efficiency System Enterprise 32

Harvard Business

AUGUST 2, 2018

What actions can you take to improve your professional satisfaction? “Instead, I began to approach my job as one in which my success was judged by whether or not my colleagues began to adhere to a vision of excellent communication, servant leadership, and team success. This made me more people-focused than process-focused, but it allowed for process improvements in the best way possible, by enabling people to excel.” Lynn Koenig/Getty Images.

Case Studies 44

Case Studies Case Study Resumes Sports 44

Harvard Business

OCTOBER 8, 2018

And we must define new standards for humane technologies and implementation practices — an ecosystem of healing on par with quality, safety, and performance-improvement initiatives. VCG/Getty Images.

Metrics 36

Metrics System ROI Operations 36

Harvard Business

OCTOBER 23, 2017

This data can then feed into a predictive model, helping us know with precision the actions that are going to accelerate adoption of a new practice, process, or behavior by a given employee group. Although projects have unique features, there are many similarities between process improvement, system change, M&A, and reorganization projects. Applying these tools when building a team could both improve project performance and help to build another new data set.

Change Management 30

Change Management Tourism Tools Metrics 30

Harvard Business

AUGUST 1, 2017

Recommenders continuously learn and improve from user experience. That means organizations can continuously learn and improve from their recommenders. Recommendations are seen as a technique to sell more online, instead of a renewable resource for relentlessly improving customer insight and their own. Platform companies invest in virtuous cycles to solve problems; more-traditional firms invest in process improvement to solve problems. Laura Schneider for HBR.

Engineering 32

Engineering Enterprise Productivity Metrics 32

Harvard Business

SEPTEMBER 11, 2017

Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. In later stages you’ll want people who think about how to scale through process, training, and systems. Add a touch of process, carefully. Don’t put process over people.

Metrics 44

Metrics Engineering Automotive Efficiency 44